Support
Something not working as expected? Here are the most common questions and, if yours isn't here, write to us.
Write to us
We'll get back to you as soon as we can, usually within one or two working days.
hello@sabrosia.appFrequently asked questions
How do I cancel?
In the subscription settings of the App Store or Google Play. You keep access until the end of the period you've already paid for.
I forgot my password
On the email sign-in, tap “Forgot your password?” and we'll send you a link to create a new one. The link works once and only for a short while.
How do I restore my purchase?
If you change phones or reinstall the app, sign in with the same store account and tap “Restore purchases” on the plans screen.
How do I change my allergies, diet or the foods I don't like?
In the app, in Profile › Your preferences. Changes apply straight away to every recipe and to what Nomi suggests.
How do I delete my account?
From the app or by writing to us. See Delete account for the steps.
Is it safe if I have allergies?
Your allergies and intolerances always filter recipes by their ingredients, and they can't be switched off by mistake. Still, check the label of every product: brands change ingredients and products may contain traces. Sabrosia is not medical advice.
Who is Nomi?
Sabrosia's chef. She uses artificial intelligence to help you cook: suggesting recipes, adapting one, answering questions mid-recipe. She only talks about cooking and food, and we ask for your permission before you use her.
Which languages is it in?
English and Spanish, with every recipe written in both. You can choose metric or imperial measurements.
What do you do with my data?
We use it to make the app work and to personalise your recipes. All the details are in the privacy policy.